Regina R. Bailey3910 Stella DriveClarksville, TN 37040Email: firstname.lastname@example.orgTel: (678) 783-9769
Mrs. Bailey is a seasoned professional with over 20 years of experience in business with expertise in managing relationships and special projects at the senior management level. She is a skilled thinker and tactical communicator and serves as primary point of contact for and liaison between management, personnel and vendors. Mrs. Bailey recognizes the need and value in cultivating relationships and bridging the gap between business and technology at all levels of an organization. She employs strong analytical skills, coupled with attention to detail and problem resolution to ensure the success of her projects.
Methodologies: Business Analysis • Project Management • Executive Assistant
Deliverables: Data processing and onboarding • Project Plans • Communications Plans • Requirements • Status Reports • Data Quality Audits
Technologies: MS Excel • MS Word • MS PowerPoint • SharePoint
Functional Areas: Student Master Data • Business Analysis • Project Management • Cross Functional Team Management • Training & Development • Communication Planning • Team Development
Career Highlights• Nominated 2010 for the Annual Golden Apple Award, UMDNJ for going above and beyond the call of duty and for outstanding performance. Recognized for assisting multiple departments with gathering requirements for a new management system and training clinical and administrative staff on the new system• Recognized with the monthly “Star Award” for April, August and December 2009, UMDNJ for outstanding service across multiple departments
Cox Automotive Inc, Atlanta, GABusiness Analyst September 2015 – August 2016• Responsible for supporting master data management efforts including the implementation of Master Data Management Platform and technical and non- technical integration with other enterprise platforms like CRM, Order Management, fulfilment and revenue management systems.• Created and maintained documentation related to use cases functionality issues application glossaries and data maps.• Co-ordinated user acceptance testing by determining appropriate testers, creating scripts and documenting and resolving problems in coordination with developers. • Assist in creating and executing functional, unit, integration and regression and end to end test plans, ensuring traceability back to the original business requirements. • Assisted with the analysis, design and creation of data service levels, test cases and acceptance criteria. • Maintain data issue logs and reports; resolve business data definition issues. • Assist with the definition, documentation, maintenance, and communications of data business definitions, standards, quality rules and methods. • Assist with the implementation, management and compliance of data policies, standards and methods.• Prepared and delivered change communication, education and training materials
Express Employment Professionals, Clarksville, TNAdministrative Assistant, Crossing LLC March 2013 – May 2015Executive Assistant - Closing Coordinator, Keller Williams Realty April 2011 – August 2012
• Provided professional personalized assistance to incoming Service Members and their families as well as DOD civilians and Retirees who are looking to obtain on-post family housing.• Followed up contact to prospects not yet on wait list via Contact Us information system, Guest cards or tracking system.• Prepared and log prospect information. Prepared, updated and track monthly phone log.• Updated AHRN website at www.AHRN.com with current marketing data. Assisted service members and families in coordinating with other housing offices when relocating.• Responded to AHRN/HSO/outside agency contacts.• Managed calendars and set up meetings for upper management.
University of Medicine & Dentistry (UMDNJ), Newark, NJ June 1996 – October 2010Held rotating positions of increased responsibility over a sixteen-year span for the Northeast’s leading teaching University of the health sciences. Worked closely with course directors, teaching faculty, students, and administrators in the Office of Education and staff in the Office of Information Technology.
Executive Assistant, Department of Ophthalmology September 2007 – October 2010Executive Assistant, Department of Cardiology August 2006 – September 2007Executive Assistant, Department of Obstetrics & Gynecology August 2004 – August 2006Executive Assistant, Department of Student Affairs September 2003 – August 2004Secretary I, Department of Biochemistry June 2001 – September 2003Secretary I, Department of Genetics June 1997 - June 2001Surgery Secretary I, Department of Obstetrics & Gynecology January 1996 – June 1997
• Coordinated research activities for the division, involving maintenance of referral materials, retrieval of data from medical charts and compilation of statistics for comparison. Using library facilities for retrieval of references, literature searches, etc.• Provided high-level confidential secretarial and administrative support. Managed annual meetings, speaking engagements, travel, and accreditation to minimize conflicts and optimize productive time.• Assisted Administrator with special projects. Processed travel documentation for reimbursement via vouchers and travel reports.• Contributed to the improvement in the quality and accuracy of the medical student data across UMDNJ’s proprietary systems. • Performed root cause analysis, identified and resolved research data inconsistencies (e.g. in the numbers, printed word, report appearance, etc.)• Collaborated with other medical teams within UMDNJ, to ensure data accuracy and consistency• Prepared and process annual reports, research status reports, as well as other reports such as those pertaining to purchasing activities.• Coordinated proper patient care management for the division acting as resource person for patients and referring physicians; assisting in pre-operative coordination and monitoring patient outcomes.• Entered laboratory, patient information and results into the File-Pro database.• Actively involved in recruitment activities at medical schools and conventions across the country. Represented the company at five annual events. Developed professional-looking promotional materials using Adobe Photoshop and Illustrator, which saved money on outsourcing fees.• Developed spread sheet statistical information for topic discussions.• Reviewed grants and abstracts for the director, chair and faculty.• Responsible for keeping abreast of all federal, state and UMDNJ regulations, laws and policies as they presently exist and ensuring successful completion of the required Code of Conduct and Corporate Integrity Agreement, HIPAA Compliance and NJ State Ethics web-based training courses.
Student Intern, Elizabeth General Medical Center, Elizabeth, NJ January 1995 – December 1995
• Transcribed physician's orders. Entered data and orders for diet and medication for patients.• Prepared and maintained patients charts as well as charts for discharge or transfer. • Answered and screened telephone and intercom calls. Relayed messages to patients or medical staff and compiled a census of patients. Education:
Union County College Career Institute, Elizabeth, New JerseyCertificate in Hospital Unit CoordinationConcentration: Office Automation / Unit Coordinator
Essex County College, Newark, New Jersey Candidate for Associates Degree - thirty (30) additional credit hours needed for completionMajor in Nursing with a Minor in Computer Science
Skill Level Last Used/ExperienceMS Word Expert Currently used/22 yearsMS Excel Intermediate Currently used/19 yearsMS Access Intermediate 10 years ago/2 yearsMS PowerPoint Expert Currently used/19 yearsMy Evaluation.com Online Fellowship Eval. Program Intermediate 10 years ago/1 yearEpic Hyperspace Expert 10 years ago/4 years